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Waiter app

Waiter app for tableside ordering

KalasOS gives waiters a tableside ordering app that runs on their phone or a tablet. They pick a table, add items, and each round goes straight to the kitchen display. The table's check builds as they go, ready for the cashier or the waiter to bill.

POS · Cashier

2

Pending

1

Ready

O-0142 · T4

Latte ×2 · Burger ×1

At the table

  • A table grid shows which tables have open checks.
  • Add rounds to a table's check; each round goes to the kitchen.
  • Add off-menu custom items with a name, an optional price and a station.
  • Take takeaway orders from the same screen.

Serving and billing

  • Mark items served as they reach the table.
  • Print a kitchen ticket when a round is confirmed.
  • Waiters with billing rights can bill a table's served items by cash, QR or both.
  • Split a table across several checks when split billing is on.

What you need

Kiosk, waiter, cashier and kitchen screens all need a connection. Keep a mobile hotspot as backup.

What you need
ItemStatusDetails
Internet connectionRequiredEvery screen needs one. A mobile hotspot works as backup.
Phone, tablet or PCRequiredAny device with a recent version of Chrome, Edge, Firefox or Safari.
PrinterOptionalBills and kitchen tickets open as PDFs sized for 80 mm or 58 mm receipt paper. Print them from the browser's print dialog.
Card terminalNot supportedPayments are recorded as cash or QR.
Cash drawerNot supportedNo cash drawer connection.
Direct thermal printing (ESC/POS)Not supportedPrinting goes through the browser, not a printer driver.

Questions

Does the waiter app need a separate device?

No. It runs in the browser on a waiter's phone or a shared tablet. There is nothing to install.

Can a waiter add items that are not on the menu?

Yes. Waiters can add a custom item with a name, an optional price and a kitchen station. The price must be set before the item is billed.

Can waiters take payment?

Waiters with billing rights can bill a table's served items and record cash, QR or both. Items still on their way are not billed until they are served.

Does it work without internet?

No. The waiter app needs a connection to send rounds. If a send fails, the app tells the waiter to check the table before retrying. Keep a mobile hotspot ready as a backup.